Terms & Conditions

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "Account Holder") and ime88 ("the Platform", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://ime88.cam and its associated subdomains and services.

ime88 provides online casino gaming, live dealer games, slot games, sports betting, and related entertainment services to eligible users. These Terms govern all aspects of your use of the Platform, including account registration, deposits, withdrawals, bonus eligibility, gameplay, and dispute resolution.

By accessing the Platform, registering an account, or placing any wager or bet, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must immediately cease using the Platform and, if applicable, close your account.

ime88 reserves the right to update or amend these Terms at any time. Continued use of the Platform following any such update constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The most recent version is always accessible at /terms-conditions.

For the purposes of these Terms, the following definitions shall apply:

To be eligible to register and maintain an Account on the Platform, you must satisfy all of the following requirements at all times:

1. You must be at least 21 years of age. ime88 enforces a strict 21+ minimum age policy in accordance with the standards applied to casino-style gambling by international licensing authorities. Proof of age will be required as part of the KYC process.
2. You must be a natural person acting on your own behalf. Corporate entities, trusts, and automated systems are not permitted to hold Accounts.
3. You must have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction of residence.
4. You must not be a resident of, or located within, any jurisdiction in which access to online gambling is prohibited by law. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
5. You must not be a current employee, contractor, agent, or immediate family member of an employee of ime88 or any associated service provider.
6. You must not have been previously self-excluded, permanently banned, or had an Account closed for cause on the Platform or any associated platform.

ime88 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe will result in Account suspension pending investigation.

Each User is permitted to hold one (1) Account only on the Platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited and constitutes grounds for permanent Account closure and forfeiture of all balances.

When registering, you are required to provide accurate, complete, and up-to-date personal information, including your full legal name as it appears on your official identity document, a valid email address, your date of birth, and your country of residence. You must update your Account information promptly if any details change.

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party, and you must notify the Platform immediately if you suspect unauthorised access to your Account.

ime88 shall not be liable for any losses arising from unauthorised Account access resulting from your failure to maintain the security of your credentials. Any wager placed using your Account credentials is deemed to have been authorised by you unless you have reported a security breach prior to the placement of that wager.

All withdrawal requests on ime88 require completion of the Know Your Customer ("KYC") verification process. ime88 may also require KYC verification before processing large deposits, issuing bonuses, or at any point during the Account lifecycle where we deem identity verification necessary for regulatory compliance or fraud prevention.

The following documents are typically required for KYC verification:

• Proof of Identity: A valid Malaysian identity document — MyKad (NRIC), Malaysian Driver's Licence, or International Passport. Both sides of the document must be clearly photographed. All personal details including your full name, date of birth, and identification number must be legible.
• Proof of Address: A utility bill (Tenaga Nasional Berhad, Syabas, Unifi, or equivalent), bank statement, or official government correspondence issued within the preceding three (3) months and bearing your full name and current residential address.
• Selfie with Identity Document: A clear photograph of you holding your identity document alongside your face, with all details visible.
• Proof of Payment Method: Where requested, a screenshot or photograph of the payment method used for deposits (e.g., e-wallet account screen showing your registered name) may be required to prevent fraudulent transactions.

KYC documents are typically reviewed within 24–48 business hours of submission. ime88 may request additional documentation if the submitted materials are insufficient, unclear, or inconsistent. During the verification period, withdrawal requests will be placed on hold. Deposits and gameplay may continue subject to deposit limits.

ime88 supports the following payment methods for Malaysian players: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (covering Maybank, CIMB, Public Bank, Hong Leong Bank, and other participating Malaysian banks), 7-Eleven cash deposits, and USDT TRC20 cryptocurrency. Supported methods may change from time to time; the current list is always displayed on the Platform's Deposit and Withdrawal pages.

The following general terms apply to all financial transactions on the Platform:

• All deposits and withdrawals must be made using the same payment method where technically possible ("same-method rule"), as a safeguard against money laundering.
• The minimum deposit amount is MYR 20 for e-wallets and MYR 50 for bank transfers, unless otherwise stated on the Deposit page.
• Withdrawal requests will only be processed to accounts or payment instruments that have been verified as belonging to the Account holder.
• ime88 does not accept deposits from third parties. Any funds received from a source not registered in the Account holder's name may be reversed, and the Account may be suspended pending investigation.
• ime88 does not charge internal processing fees for standard deposits or withdrawals. However, your bank, e-wallet provider, or cryptocurrency network may apply its own transaction fees, for which ime88 bears no responsibility.
• Withdrawal processing times are as stated on the Platform: typically same business day for verified accounts via local banks and e-wallets, and 15–30 minutes for USDT TRC20 following the required blockchain confirmations.
• ime88 reserves the right to conduct additional anti-fraud and anti-money laundering checks on any withdrawal request, which may extend processing times beyond the standard period.

ime88 offers various promotional bonuses to registered users, including welcome bonuses, reload bonuses, cashback offers, VIP tier rewards, and referral bonuses. Each promotion is governed by its own specific terms and conditions, which will be published on the Platform at the time the promotion is active. The following general terms apply to all bonuses unless a specific promotion's terms state otherwise:

• Bonus funds are credited to a separate bonus wallet and are not immediately withdrawable. Bonus funds must meet the specified wagering requirement before any winnings derived from them become withdrawable as real money.
• Wagering requirements must be completed within the stated validity period. Bonus funds and any associated winnings will expire and be removed from the Account if the requirement is not met within this period.
• ime88 reserves the right to determine which games contribute to wagering requirements. Live dealer games, certain table games, and sports betting may have a reduced contribution rate (e.g., 10%) compared to standard slots (typically 100%). Specific contribution rates are stated in each promotion's terms.
• A maximum bet limit may apply when a bonus is active. Placing bets in excess of the stated maximum bet limit while a bonus is active may result in the forfeiture of the bonus and any associated winnings.
• Bonuses are issued for personal, recreational use only. Any pattern of play that ime88 reasonably determines to constitute bonus abuse — including but not limited to: systematic low-risk betting to fulfil wagering requirements, coordination between multiple accounts, or exploitation of promotional terms — will result in the forfeiture of all bonus funds, associated winnings, and may result in Account closure.
• Only one bonus may be active per Account at any given time unless a specific promotion explicitly states otherwise.

All games offered on the ime88 Platform operate using certified Random Number Generator ("RNG") technology for games of chance, and professionally managed live dealer operations for live casino titles. The Platform's published Return to Player ("RTP") figures represent the theoretical long-term statistical return and do not guarantee any individual session outcome.

By placing a wager on any game or sports event, you acknowledge and agree that:

• The outcome of games of chance is determined by certified and independently audited RNG systems, and the results are final once confirmed by the Platform's gaming system.
• Sports betting odds are set by the Platform and may be adjusted prior to the commencement of an event. Odds displayed at the time of bet placement are binding for settled wagers.
• In the event of a technical malfunction, disconnection, or system error during active gameplay, ime88 will use its best reasonable efforts to reconstruct the game state from server logs. If a fair reconstruction is not possible, the affected round may be voided and the wager refunded to the Account balance.
• Winnings arising from manifest errors — including but not limited to odds errors, game misconfiguration, or software faults — are not valid and will not be honoured. ime88 reserves the right to void and reclaim any winnings resulting from such errors.

The following activities are strictly prohibited on the Platform and will result in immediate Account suspension and may result in legal action:

• Providing false, misleading, or unverifiable registration or KYC information.
• Creating or operating multiple Accounts (duplicate accounts).
• Using the Platform while self-excluded or while an Account is suspended.
• Engaging in any form of collusion, match-fixing, or coordinated betting strategies designed to guarantee profit.
• Using automated bots, scripts, artificial intelligence tools, or any software to interact with the Platform without human input.
• Engaging in money laundering, fraud, or any other financial crime through the Platform, including depositing funds sourced from illegal activity.
• Exploiting software vulnerabilities, RNG patterns, or game mechanics in bad faith.
• Engaging in abusive, threatening, or harassing behaviour towards Platform staff or other users via any communication channel.
• Attempting to circumvent geo-restrictions using VPNs, proxies, or other obfuscation tools.

ime88 is committed to promoting responsible gambling practices. The Platform is intended for entertainment purposes only. Gambling should never be viewed as a source of income or a method of recovering financial losses.

The following responsible gambling tools are available to all Account holders via the Account Settings dashboard:

• Deposit Limits: Users may set daily, weekly, or monthly deposit limits. Limits take effect immediately upon application and cannot be raised without a mandatory cooling-off period of 24–72 hours, depending on the limit type.
• Session Time Reminders: Users may configure session duration reminders that display a notification after a specified period of continuous gameplay.
• Self-Exclusion: Users may voluntarily exclude themselves from the Platform for a defined period (24 hours to 6 months) or permanently. During a self-exclusion period, access to the Platform will be blocked and no promotional communications will be sent. Permanent self-exclusion may not be reversed.
• Reality Checks: A summary of net gaming activity available on demand within the Account dashboard.

If you believe your gambling habits are causing you harm, we encourage you to make use of the above tools and to seek support. ime88 endorses and recognises the following responsible gambling support organisations (text references only — contact them via their official channels):

• Talian Kasih 15999 — Malaysia's national welfare helpline, available 24 hours.
• GamCare — International responsible gambling support and counselling service.
• Gamblers Anonymous Malaysia — Peer support network for problem gambling recovery.

For our full responsible gambling policy and guidance, please visit /responsible-gambling.

All content on the Platform — including but not limited to text, graphics, logos, images, game content, software, design elements, and user interface components — is the exclusive property of ime88 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or create derivative works from any Platform content without prior written consent from ime88.
• Reverse-engineer, decompile, or attempt to extract the source code of any Platform software.
• Use any ime88 trademarks, logos, or branding materials without explicit written authorisation.
• Frame or mirror any portion of the Platform on any other website or digital property without written consent.

Any unauthorised use of Platform content or intellectual property will result in immediate Account termination and may expose the responsible party to civil and/or criminal liability.

To the maximum extent permitted by applicable law, ime88 and its directors, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

• Your use of or inability to access the Platform;
• Any interruption, suspension, or termination of the Platform or any of its services;
• The outcome of any wager, game, or sports betting market;
• Any technical malfunction, system error, or data loss, provided that ime88 takes reasonable steps to restore affected services;
• The conduct of third-party game studios, payment processors, or other service providers integrated into the Platform.

ime88's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you in the 12-month period immediately preceding the date on which the claim arose.

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be lawfully excluded or limited.

ime88 reserves the right to suspend or permanently close any Account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within the required timeframe;
• Reasonable suspicion of fraudulent activity, money laundering, or bonus abuse;
• Chargebacks or reversal of deposits through payment providers;
• Account inactivity exceeding twelve (12) consecutive months ("Dormant Account Policy") — in which case a monthly maintenance fee of MYR 50 may be applied to the account balance until exhausted, after which the account will be closed;
• At your voluntary request via written notification to our support team.

Upon Account closure, any verified real money balance not subject to ongoing investigation will be returned to you via your verified payment method within a reasonable timeframe. Bonus funds and bonus-derived winnings that have not met the applicable wagering requirements will be forfeited upon Account closure.

If you have a complaint or dispute relating to the Platform, a game outcome, a transaction, or a promotional offer, you are encouraged to contact our support team in the first instance via live chat (available 24/7) or by email. Our support team will acknowledge your complaint within 24 hours and aim to provide a full response within five (5) business days.

When submitting a complaint, please provide the following information to facilitate a prompt investigation:

• Your registered Account username or email address;
• The date and time of the disputed event;
• The relevant game round ID, transaction reference number, or promotion name;
• A clear description of the issue and the outcome you are seeking.

All disputes are assessed objectively based on server logs, game records, and applicable promotional terms. ime88's decision on disputes, following a thorough internal review, shall be final and binding. If you remain dissatisfied after the internal process is exhausted, you may escalate to the relevant licensing authority through the channels provided in the Platform's licensing documentation.

ime88 reserves the right to amend, modify, or replace any provision of these Terms at any time. Where amendments are material — meaning they substantially affect your rights or obligations — ime88 will endeavour to notify registered users by email or via a prominent in-platform notification at least seven (7) days prior to the changes taking effect, where reasonably practicable.

Minor clarifications, corrections of typographical errors, or changes required by law or regulatory directive may take effect immediately without prior notice. The effective date of the current version of these Terms is indicated at the top of this page.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and request Account closure before the amendments take effect.

For any enquiries, complaints, or legal notices relating to these Terms and Conditions, please contact the ime88 compliance and support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on any page of the Platform. Average first response time: under 2 minutes.
• Email (plain text — not a link):
  [email protected]

Please allow up to 24 business hours for email responses. For urgent account-related matters, live chat is the recommended contact method.